Upgrade Policy

Update AKVIS Software to New Versions

When you buy AKVIS software you get a lifetime license and free new versions for 1 year.

New License:

• Lifetime License + Support

  Your license never expires. You can always download the version you bought and use with your license key.

  The license includes free technical support.

• 1 Year Free Updates

  Your license includes 1 year of free updates to any new versions of the product. You can download and use new versions of the program released during one year from the 1st activation of your license.

  After the free updates period is expired, you still can use the software with your license, but you can't upgrade to a new version for free. Your license will not expire, but you will stop receiving updates.
  To get newer versions after that period you can extend updates for the next year.

Check Your License!

Is your license eligible for a free update? Check which versions you can update to for free in the Customer Room or send your request to support@akvis.com. It's also possible to see the expiration date of free updates in the About the Program window of each product.

If your key is valid for the new version, just download the program. You may need to reactivate it.

If you cannot update your software for free, you may either use one of the previous versions or purchase 1 Year of Updates and get the latest version and all subsequent releases of the program which will be available within the next 12 months.

Feel free to contact us! We will recommend you the best way how to get the latest versions.

Update Options (for image editing products):

• 1 Year of Updates for 1 program for $14.95.
  In the order page please enter the serial number of the program you want to update.
• 1 Year of Updates for all your programs for $39.95.
  In the order page enter the serial number of one of your programs. All AKVIS image processing programs in your account will be updated.
  If you have several products, it's a handy and beneficial way to get new versions for all AKVIS software you own. You will update multiple programs at once for a relatively low fee!

  Note: With the 2nd option, all image processing programs in your account will be updated. If you have several accounts or lost your keys please contact us: support@akvis.com.

Upgrade Licenses: How to Change the Type of License

AKVIS offers several types of licenses. Each type answers its purposes.

For example, you can not use the Home license in commercial purposes. In this case you should buy the Business license.

If you bought the Home license by mistake, you can upgrade it to Deluxe or to Business.

Please choose an appropriate upgrade product in our store.

When your payment is effected, and you've received a notification from us that your license was upgraded, you can re-activate your license - just register the program with the same key. Now it has got a new status (type of license).

Possible Problems and Solutions

If you get the error message Invalid license key (see the error message), you should re-activate your serial number.

If you get the error Serial number already activated on different computer when activating your license key, please contact the support team.

If you have any questions about your license, update, or others, please don't hesitate to contact us.