Please note that your key is valid only for the product and the lycense type that you have bought.
For example, with a Home license to the plug-in version, you will not be able to update the stand-alone version for free, only the plugin version.

Usually you do not need to re-activate a license after installation of a new version. But in some cases such necessity may occur. Just use the same serial number. You can find it in the Customer Room.

If Upgrade Is Not Free

If we decide to make a paid upgrade to a new version we notify our subcribers by email (Subscribe AKVIS News!).

After a new version is released, if upgrade to this version is not free, you can:

pay for upgrade OR
stay with your old version and old license.

In the first case, when your payment for upgrade is effected, you will receive a notification with instruction.
Then you should re-activate your license.

If you decide to stay with your old version, you can always download the file at the page of Old versions and activate with your old license key.

Upgrade Licenses: How To Change The Type Of License

AKVIS offers several types of licenses. Each type answers its purposes.
For example, you can not use the Home license in commercial purposes. In this case you should buy the Business license.

If you bought the Home license by mistake, you can upgrade it to Deluxe or to Business.

Please choose an appropriate upgrade product at our store.

When your payment is effected, and you've received a notification from us that your license was upgraded, you can re-activate your license - just register the program with the same key. Now it has got a new status (type of license).

How to re-activate your license

To re-activate your license just press the Activate button in the window "About the program" or the Re-Activate button in the error message.

Alternatively, you can follow the instruction below:

Open the folder where the old license file is.
You will find a .lic file (for example, "Sketch.lic") in this folder.
It is a license file that contains the information about your serial number.
If you got the error message it means that the license file is old or damaged.
Just remove it.
Then launch the software again and start the registration process with the same serial key.

Possible problems and solutions

If you get the error message Invalid license key (see the error message), you should re-activate your serial number (see above).

If you get the error Serial number already activated on different computer when activating your license key (see the error message), please contact the support team.

If you have any questions about your license, update, or others, please don't hesitate to contact us.