AKVIS does not pay refunds.
Our software products are offered for a 10 days free trial period so that one can verify compatibility of the software, its performance and make a deliberate decision.
If a customer decides to do a chargeback, he has an option to do it in his bank at own expenses.
The complains about the DVD or USB Flash Drive (crashed, undelivered, etc) are accepted during 3 months since the purchase date.
For more information please contact us at: firstname.lastname@example.org.